Jednostrani raskid ugovora

You may withdraw from a distance contract (an online purchase) without giving any reason within 14 days of receiving the goods.

Submit the online withdrawal form

Once we receive your request, we will automatically send you an acknowledgement of receipt including the date and time to your e-mail address (durable medium), together with return instructions.

If you prefer not to use the online form, you can download the PDF form here and send it by e-mail to robert@telack.hr or by post to TELACK d.o.o., Baranjska 3, 10410 Velika Gorica – Gradići, Croatia.